On this page, we will post videos of actual testing conducted by our support center to answer questions from customers.
Case 1: Makita lawn mower MUR194DZ only runs for 30 seconds?
I received an inquiry that a lawnmower only worked for a short time, so I tried an experiment using the same model. The conclusion was that it worked for a long time. It seems that the battery got too hot in the hot summer sun, which triggered the safety circuit.
Case 2: Can’t use it with hedge trimmer MUH408?
We received an inquiry about a hedge trimmer not working, so we tried using the same model. The conclusion was that it worked without any problems. There was no problem with our battery, so perhaps the cause was the handling of the safety device and its lock button?